Jeannessa Blocker
Account Manager – MWRA
From her earliest days in the field to her current leadership role, Jeannessa Blocker’s career is a powerful example of dedication, adaptability, and growth in the security industry.
Jeannessa began her career ovr a decade ago as a security officer, gaining experience in a wide range of roles including Security Supervisor, Operations Manager, and 911 Telecommunicator. Her work across diverse environments from call centers and GSOCs to public safety positions has shaped her into a well-rounded professional who thrives in fast-paced, high-responsibility settings.
Today, Jeannessa serves as the Account Manager for our MWRA account, overseeing three active sites. She manages site operations, supports her teams, and ensures that both day-to-day responsibilities and long-term objectives are handled with consistency and quality. Her experience on the front lines and in leadership gives her a unique ability to connect with officers, anticipate client needs, and resolve challenges quickly.
Most recently, Jeannessa has taken initiative to strengthen communication and reinforce adherence to Standard Operating Procedures (SOPs) by meeting one-on-one with every officer on her team. Through these conversations, she emphasizes the importance of detailed incident reporting, pass-down communication, and protocol awareness—demonstrating her attention to detail and commitment to operational excellence.
Her professionalism, client focus, and deep understanding of security operations continue to make a meaningful impact at United Security. We’re proud to recognize Jeannessa not just for where she is today, but for the remarkable journey that brought her here.
