Our Residential package is an enterprise-grade cybersecurity and 24/7 monitoring solution designed to protect home networks, smart devices, and personal data. It continuously detects suspicious activity through AI backed systems, with humans providing expert response and support.

Learn about the Residential Package

Compare Residential Protection Tiers

SILVER

Designed for residences
up to 2,500 square feet.

Core Protection

  • 24/7/365 Monitoring
  • Secure Home Network Protection
  • AI Threat Detection
  • Secure Travel VPN

Support & Concierge

  • Standard Concierge Support
  • 1 Hour Monthly Support Included

Monitoring & Maintenance

  • AI-Driven Monitoring

Devices & Coverage

  • Device Support Included
  • Optional: Computer & Mobile Device Protection

Hardware & Warranty

  • 3-Year Technology Refresh
  • 2-Year Hardware Warranty
  • 5% Hardware Replacement Discount

GOLD

Designed for residences
up to 5,000 square feet.

Core Protection

  • 24/7/365 Monitoring
  • Secure Home Network Protection
  • AI Threat Detection
  • Secure Travel VPN

Support & Concierge

  • Enhanced Support
  • 3 Hours Monthly Support Included

Monitoring & Maintenance

  • AI-Driven Monitoring
  • Weekly Patch Management

Devices & Coverage

  • Device Support Included
  • Optional: Computer & Mobile Device Protection

Privacy & Security Tools

  • Digital Survival Kit™

Hardware & Warranty

  • 3-Year Technology Refresh
  • 2-Year Hardware Warranty
  • 7.5% Hardware Replacement Discount

PLATINUM

Designed for residences
up to 8,000 square feet.

Core Protection

  • 24/7/365 Monitoring
  • Secure Home Network Protection
  • AI Threat Detection
  • Secure Travel VPN

Support & Concierge

  • Executive VIP Support
  • 5 Hours Monthly Support Included (rollover)

Monitoring & Maintenance

  • AI-Driven Monitoring
  • Weekly Patch Management
  • Daily Threat Hunting

Devices & Coverage

  • Device Support Included
  • Optional: Computer & Mobile Device Protection

Privacy & Security Tools

  • Digital Survival Kit™
  • Zero-Trust Network Segmentation
  • CodeX™ Viper Advanced Protection

Hardware & Warranty

  • 3-Year Technology Refresh
  • 2-Year Hardware Warranty
  • 10% Hardware Replacement Discount

Why It's Important

Modern homes rely on always-connected Wi-Fi, smart devices, and remote access that quietly increase cyber risk. Citanex Seraphim™ Residential brings enterprise-grade visibility and monitoring into the home—helping households understand what is connected, identify unusual behavior early, and reduce exposure without added complexity or technical burden.

  • Reduces home cyber risk through continuous monitoring and early detection
  • Protects connected home technology including Wi-Fi and smart devices
  • Improves visibility into home networks by identifying known and unknown devices
  • Supports remote and hybrid work security on residential networks
  • Provides confidence and guidance with clear alerts and expert support

  • Home Wi-Fi networks
  • Smart home and IoT devices
  • Personal and family data
  • Remote work connectivity
  • Guest and visitor access

  • Families with many connected devices
  • Smart homes and luxury residences
  • Remote and hybrid professionals
  • Households that value privacy and awareness