Our CRE package is an enterprise-grade cybersecurity and 24/7 AI and human monitoring solution designed to protect commercial real estate building systems, tenants, and shared infrastructure by continuously detecting cyber and operational risk.

Learn about the CRE Package

CRE Protection Tiers

SILVER

Essential Protection
for spaces up to
3,000 square feet.

Core Protection

  • 24/7 Cyber Monitoring
  • Secure Connectivity
  • Firewall Protection
  • Email Technology and Support

Advanced Monitoring & Detection

  • AI-Driven Monitoring
  • Traffic Filtering

Privacy and Reporting

  • Monthly Summary Technical Metrics

Response and Recovery

  • Tier 1 Support and Monitoring

Operations and Resilience

  • Baseline Protection for Small Tenants
  • Essential Operations Coverage

GOLD

Enhanced protection for spaces
up to 10,000 square feet
Medium to High-Risk Tenants.

Core Protection

  • 24/7 Cyber Monitoring
  • Secure Connectivity
  • Firewall Protection
  • Email Technology and Support

Advanced Monitoring & Detection

  • AI-Driven Monitoring
  • Traffic Filtering

Advanced Protection

  • Business Continuity & Redundancy
  • High-Bandwidth Tenant Protection

Privacy and Reporting

  • Monthly Summary Technical Metrics
  • Monthly Executive-Level Reporting
  • Annual Cyber Risk & Attack Surface Report

Response and Recovery

  • Tier 1 Support and Monitoring
  • Same-Day SOC Support

Operations and Resilience

  • Baseline Protection for Small Tenants
  • Essential Operations Coverage
  • Multi-Floor / Large Tenant Coverage

PLATINUM

Designed for large complex spaces,
built for multi-site portfolios and
technology-dense environments.

Core Protection

  • 24/7 Cyber Monitoring
  • Secure Connectivity
  • Firewall Protection
  • Email Technology and Support

Advanced Monitoring & Detection

  • AI-Driven Monitoring
  • Traffic Filtering
  • Active Threat Hunting

Advanced Protection

  • Zero-Trust Micro-Segmentation
  • Business Continuity & Redundancy
  • High-Bandwidth Tenant Protection

Privacy and Reporting

  • Monthly Summary Technical Metrics
  • Monthly Executive-Level Reporting
  • Annual Cyber Risk & Attack Surface Report
  • Bi-Annual Cyber Risk & Dark Web Report

Response and Recovery

  • Tier 1 Support and Monitoring
  • Same-Day SOC Support
  • Incident Response & Digital Forensics

Operations and Resilience

  • Baseline Protection for Small Tenants
  • Essential Operations Coverage
  • Multi-Floor / Large Tenant Coverage
  • Ultra-Reliable Redundant Systems

Concierge / Expert Oversight

  • vCISO / vCTO / vCDO Oversight

Why It's Important

Modern commercial buildings rely on connected systems—BMS, HVAC, access control, surveillance, and tenant networks—that expand cyber exposure beyond traditional IT. Citanex Seraphim™ CRE delivers enterprise-grade visibility and monitoring across these environments, helping owners and operators detect risk early, reduce disruption, and maintain stable building and portfolio operations.

  • Reduces cyber and operational risk through continuous monitoring and early detection
  • Protects critical building systems including BMS, HVAC, access control, and surveillance
  • Provides visibility across buildings and portfolios for informed risk management
  • Strengthens tenant confidence and retention by securing shared infrastructure
  • Supports continuity and asset value with 24/7/365 monitoring and defined response paths

  • Building management systems (BMS) and automation
  • HVAC, elevators, and environmental controls
  • Access control and surveillance systems
  • Shared network infrastructure
  • Tenant and vendor connectivity

  • Multi-tenant office buildings
  • Mixed-use and smart buildings
  • Large commercial real estate portfolios
  • Owners, operators, and property managers