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USI Security Officer Kyli Jones Shuts Down Water Damage at 31 James Street

July 27, 2021

In late May a pipe burst in the sub-basement at Capital Properties, 31 James St. in Boston. Security Officer Kyli Jones observed the water and quickly notified both the Facility Manager and Security Manager. After notifications were made, Kyli found the source of the flow of water and sent a video to the Facility Manager and Security Manager, who were able resolve the problem as quickly as possible. This is just an example of Kyli’s dedication and performance. She habitually detects and escalates interior and exterior building abnormalities no matter how obscure, thereby saving the client unnecessary expenses by quickly mitigating potential problems and slowing additional damage.

USI Management and the Capital Properties client would like to say thank you for your dedication.  USI presented Security Officer Jones with a Certificate of Appreciation for her role.

Who’s in the Photo:

Left to Right: Al Wasilewski (Account Manager), Kyli Jones (Security Officer), Jack Brennick (District Manager).


United Security Inc. (USI) provides contract security solutions and investigation services to a select group of vertical markets. For the past 30 years, USI has created safe, secure environments for commercial and government employees and customers by investing in our people, innovation and relationships. USI is committed to delivering:

  • Responsive management and security personnel
  • Continuous quality improvement and training
  • Consistent, client-focused service and performance
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